5 Projects

1 Author

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5 Projects

2 Authors

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10 Projects

3 Authors

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Unlimited Projects

5 Authors

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Upgrade from HelpConsole 6 to HelpConsole 7

Lite Upgrade

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Standard Upgrade

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Professional Upgrade

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Enterprise Upgrade

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Author Packs - $79/Author

This determines the number of users that can create and edit help pages. Please contact us at to purchase a custom author pack.

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Authors 1
2 3 5
5 5 10 Unlimited
Page Comments

Page Ratings

Was This Helpful Buttons

File Folders

Email Notifications

Draft Mode

Format Code Blocks

Build Custom Styles

Add Scripts to Pages

Activity Log

Report Designer

System Reports

Customize Page Icons

Customize Themes

Concurrent Authoring

Assign Statuses to Pages

Admin Notifications

Language Translations

Toggle Panels

Import Existing Content

Customize Page Templates

Custom Variables

Restrict Help Systems (No Public Viewing)

Conditional Content

Insert Page Objects

Merge Projects

Security Groups (Group Permissions)

Publish Word Documents

Publish PDF Manuals

Publish Dynamic Help Systems

Publish Static Help Systems

Customize Publishing Targets

Insert Multimedia

Insert Embedded Videos (YouTube & Vimeo)

Add External Pages

Pop-up & Mouse-over Help

Automated Login

Author Sticky Notes

Backup Projects

Paste Content from MS Word

User Permissions


Drag & Drop Page Management

Context Sensitive Help

Search Engine

Keyword Index

Frequently Asked Questions

If I buy the Lite Edition now, can I switch to the Standard or Professional Edition later?
Yes. If you buy the Lite Edition you can switch later to the Standard, Professional or Enterprise Edition. For example, the cost to switch to the Professional Edition after the Lite Edition has been purchased would be US$400.00.
What is upgrade pricing?
Upgrade pricing is offered to customers who have purchased previous versions of HelpConsole. For example, if you purchased the Professional Edition of HelpConsole 6, the upgrade price for the Professional Edition of HelpConsole 7 would be US$249.00.
Is there an extra cost for support?
No. During your evaluation, and after purchasing HelpConsole, support is included.
Do you offer yearly maintenance plans?
No. Currently, we do not offer a yearly maintenance plan.
Can I run the software on two different web servers?
If the Enterprise Edition is purchased, you can run the software on an unlimited number of servers or work stations. If the Lite, Standard or Professional Editions are purchased, one installation of the software is allowed.
Can I pay via PO?
Credit card purchases are preferred. However, if payment by check is your only option, please provide us with a purchase order number when placing your order by phone or email and we will provide an invoice and activation key for HelpConsole.
Can I pay via bank transfer?
Credit card purchases are preferred. However, if required, bank transfer information will be provided to facilitate payment.
How often are new versions released?
Our aim is to release a new version every year and a half.
What will the upgrade price be for the next version so that I can budget?
The upgrade price of the next version of HelpConsole will be about 30% - 50% of the listed price.
What is your refund policy?
If you are not satisfied with the product we will issue a full refund within 30 days of your purchase.
Do you offer discounts for non-profit organizations?
Please contact us if you are a non-profit organization and we may be able to offer discount options.
How will the software be sent to me?
When you purchase, you will receive an activation key, download links and installation instructions.

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